We have very professinal engineer, can help you set online. >>> The Camera is Hikvision Compatible, support Hikvision Protocol. 264, MJPEG Support PoE BLC/3D DNR/HLC/WDR Built-in Mic IP66 Hikvison Compatible 4K 8MP PTZ 4X ZOOM IP. Hikvision Compatible PTZ Security Camera 5MP 4x Zoom POE MIC Outdoor Dome CCTV. >APP : Danale (IOS, Android), support download by QR code. >Search Tool SADP (HIKVISION). > If there is any problem with use, please contact with us at any time. The Camera is Hikvision Compatible, support Hikvision Protocol. Can plug and play with Hikvision NVR. Hikvision Compatible 5MP PTZ 4X ZOOM IP Camera. 1/2.8 Progressive Scan CMOS. 2592 x 1944 25fps. HD 2.8-12 mm Motorized lens. 1/2.8Progressive Scan CMOS. 1/10 s to 1/10,000 s. 4 programmable privacy masks. 2.8-12mm lens, 4 × optical zoom. Horizontal field of view: 96.7° to 31.6° (Wide-Tele) Vertical field of view: 51.1° to 17.7° (Wide-Tele). Configurable, from 0.1°/s to 40°/s. 264, MJPEG Sub-stream: H. Baseline profile/Main profile/High profile. Support Local storage and NFS, NVR, APP Cloud Storage. Built-in Mic, Privacy Masks, Horizon/Vertical Flip, Password Reset, Upgrade. ONVIF (Profile S, Profile G, Profile T). Up to 20 channels. 3 levels: Administrators, Operators and Users. AjDevTool, SADP, Danale App, LMS, iVMS-4200. 1 RJ45 10 M/100 M Ethernet, PoE. 7 languages: Chinese, English, Russian, German, Italian,, Turkish. 12V DC, 1.5 A Max. 10.9 W, including Max. 4.2 W for IR PoE (802.3af), 36 to 57V DC, 0.35 A Max. 12.2 W, including max. 4.2 W for IR. Temperature: -20°C to 60°C (-4°F to 140°F), humidity: = 90%. Package: 220 x 200 x 145 mm (8.7” x 7.9” x 5.7”). 1.22 kg 2.7 lb. Professional: we have more 10years experience in CCTV security market. Authentic : we are top official agent of Dah-ua&HIKVISION. Professional aftersale serice: professional engineers offer 718hours aftersale service. Warehouse: US, AU, ES, RU, CN warehouse. All orders need to be paid in advance. If you have a bulk order, welcome to contact with us for best price. We will respond within 24hours. Please don’t open “CASE or Return” yourself before contact with us. (the most problem is “customer don’t know how to set and use”, no worries, we can help you set online). Your satisfaction is our mission, please trust us we must can solve all your problem and give you best solution.